1. Problems registry
  2. General Error

General Error

This problem occurs when the server encounters an unexpected issue, preventing it from fulfilling the request.

Your client application issued a request to an API, but the server encountered an unexpected problem, resulting in a general error.

Note: This problem is generally not meant to be used for end-user input validation, but for client developer convenience.

Example of a general-error problem detail:

{
  "type": "https://dev.euipo.europa.eu/problems-registry/general-error",
  "title": "General error",
  "detail": "The server encountered an unexpected problem",
  "status": 500,
  "instance": "/messages",
  "code": "general-error",
  "correlationId": "b8f2fc288f1e9aad434efdc96c255631"
}

Troubleshooting Steps

  • Retry the request: Wait for a few minutes and try sending the request again.
  • Review the API documentation: Look for any announcements or notices about known issues or maintenance.
  • Contact support: If the issue persists, contact the API provider for further assistance.